Documentation

Getting started

Create an account, verify your email, then open the dashboard and choose “Create Chatbot”.

Creating a chatbot

Set a name, welcome message, system instructions, model, personality, temperature and memory. Use the built-in test chat before publishing.

Uploading knowledge

Supported: PDF, TXT, DOCX, Markdown, website URLs, FAQ entries and Q&A pairs. Documents are chunked and indexed; status shows in the Knowledge Base page.

Choosing AI models

Each model lists context window and per-token pricing. Charges include the platform markup configured by admins.

Installing the widget

Publish your chatbot, add your domains under Allowed Domains, then paste the script tag shown in Integrations before the closing body tag of your site.

Managing usage & billing

Plans include a monthly allowance. Usage beyond it draws from service credits. Every request appears in API Usage and the credit ledger.

Troubleshooting

Chatbot not answering? Check it is published (Active), the domain is allowed, and the account has allowance/credits remaining.