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Refund Policy

How refunds work. Last updated: 2026-11-10.

Subscription fees are refundable within 14 days of purchase if the service was not materially used. After that window, subscriptions can be cancelled to stop future renewals.

Consumed AI usage (allowance or credits already spent on generated responses) is not refundable, because the underlying provider cost has already been incurred. Unused prepaid service credits, where offered, are refundable on request before expiry.

Refunds are issued to the original payment method via our payment processor, Paddle, and their status appears in your dashboard under Billing.